Veterans Services

The information and resources in this section assists Branch and Command Service Officers. For questions or assistance, please contact your Provincial Command Service Officer, or Dominion Command Veterans Services.

Toll Free: 877-534-4666
Fax: 613-591-8462
Email: Contact Form

Publications, Guides, and Manuals

• Service Officer Handbook (manual currently under revision)
  
• Canadian Armed Forces Transition Group (CAF TG) / The Guide - PDF
  
• Guide Seniors Support Program: “The Home Away Initiative”
• Leave The Streets Behind Homeless Veterans Program Guidelines
• The Royal Canadian Legion’s action plan to prevent and eradicate veterans’ homelessness
• Poppy Fund assistance to currently serving members of the Canadian Armed Forces

Forms

• Claims Application Form
  
• Benevolent Fund Application
  

Branch Service Officer Roles and VAC Disability Claims

This guidance outlines Branch Service Officer responsibilities, privacy obligations, and when VAC disability claim matters should be referred to Provincial or Dominion Command Service Officers.

• Full Guidance Letter for Branch Service Officers                  
• Branch Service Officer Fact Sheet                 

Promotional Materials

• Service Bureau Poster
  
• Leave the Streets Behind
  
• OSI Special Section