Webinar Q&As
There were Q&A questions posed by Branches in the chat feature of the webinar.
- What are the Mailchimp fees?
- What are the payment options?
- What if our Branch has an existing Mailchimp account?
- Can I import member emails to my Mailchimp account?
- How do I use the @legion.ca Branch email in my Mailchimp account?
- How do I access the Legion templates?
- How will Mailchimp help ensure our Branch is compliant with anti-spam legislation?
We've provided answers to those questions here. If you have additional questions, please email us at marketing@legion.ca.
Step #2) Sign up for a Mailchimp account. Branches with an existing Free Mailchimp account will need to create a new account using the links below to access the one-month free and the onboarding service.
Sign up for an Essentials Mailchimp account. New accounts receive a 30 day free trial when you use the links below. Select the Essentials plan that best reflects the number of members in your Branch. You can downgrade to a free account after your onboarding call if you do not require the features of a paid account. We encourage Branches to schedule the onboarding call within the free month trial period.
To be verified as a Branch of the Legion, your Mailchimp account profile must use your Branch email address, ending in ...@legion.ca. If your Branch has not accessed your @legion.ca account previously, please have your Membership Chair reach out to Legion Member Services at 855-330-3344 for assistance.
Additionally, when you first create your Mailchimp account, indicate legion.ca as your website address. This can be updated to your Branch website address later if you have one.
You will be prompted to create a username and password.
To support compliance with Canadian privacy laws and anti-spam legislation, Branches should have their username and password approved by and accessible to the Branch President. All profile information on the account should be Branch information (not
an individual's information).
Sign up for one of the plans below...
Essentials Sign Up (with free trial) - up to 500 members
Essentials Sign Up (with free trial) - up to 1500 members
Essentials Sign Up (with free trial) - up to 2500 members
Essentials Sign Up (with free trial) - up to 5000 members
Step #3) Complete the Pre-Call Checklist before scheduling the Onboarding Call.
By completing this checklist,
you will be fully prepared to have an Onboarding Specialist help you set up your account.
>> VIEW / PRINT PRE-CALL CHECKLIST
To note:
- If you already have a Mailchimp account, you can skip any items that are
already completed.
- A new Branch Member Emails report is now available on the Member Services Website (under Reports). Your Membership Chair should have access to this report. Download the report prior to your Onboarding Call. This list will be
used to upload member emails to your Mailchimp account. For assistance with reports, please have the Membership Chair contact Member Services at 855-330-3344.
- Per Legion brand guidelines, Branches are required to use their Legion Branch
Logo. If your Branch does not have this version, please contact marketing@legion.ca

Step #4) After you have completed Steps 2-3, you can schedule your Onboarding Call using the link below.
>> SCHEDULE ONBOARDING CALL
You may be prompted in other places to book a call (for example, when you log in there may be pop-ups). ONLY book your Onboarding Call using this link or the link in the Pre-Call Checklist. This routes you to a Mailchimp specialist who is trained
specifically for the Royal Canadian Legion accounts.
Clicking the above link will open an Intuit member schedule. Select a convenient date and time for your call. Your Onboarding call will be held through a Zoom meeting. Details
on how to log in to the meeting will be sent to the email you provided on the scheduling form.
When scheduling your call, please use the '+Invite Additional Guests' feature to add your Branch ...@legion.ca email address so that the Onboarding team can access your account.

Step 5) If you don’t require the features of the Essentials plan, you can downgrade to the free plan.
We are so excited to see all that you accomplish with your new Mailchimp accounts! If you have questions, please contact Legion Marketing at marketing@legion.ca